Efbet Privacy Policy — Our Commitment to Protecting Your Information

Efbet.ws (referred to as "efbet", "we", or "us") is a trusted online gaming and Sports Betting platform in Bangladesh. We believe that our members' privacy is a fundamental right, and we are fully committed to upholding it.

This Privacy Policy ("Policy") explains how efbet collects your personal data, the purposes for which it is used, who it is shared with, and how it is kept secure. By registering with or using efbet's services, you agree to the terms of this Policy.

For any questions about our Privacy Policy support@efbet.wsto get in touch.

Efbet collects your information in several ways. Below is a detailed breakdown of what types of information are collected and where they come from.

Information You Provide Directly

Automatically Collected Data

When you use the efbet platform, the following information is collected automatically:

• IP address and device ID.
• Browser type and version.
• Operating system information.
• Pages visited, clicks, and session duration.
• Referral URLs and traffic sources.
• Gaming activity and betting history.

Efbet uses your data only for specific, legitimate purposes. We never use your information beyond what you have consented to.

• Account management: For registration, login, and account verification.
• Service delivery: For gaming, betting, and transaction processing.
• Security Assurance: Prevention of fraud, money laundering, and illegal activity.
• Legal obligations: Compliance with tax obligations, regulatory reporting, and court orders.
• Customer Support: To resolve your issues quickly and effectively.
• Platform Development: Analyzing usage patterns to improve service quality.
• Personalized Experience: Showing content and offers tailored to your preferences (with consent only).
• Responsible Gaming: To identify problematic gaming patterns and provide support.

Efbet does not sell, rent, or commercially share your personal data with third parties. However, limited data may be shared in specific circumstances:

Data Sharing for Legitimate Purposes

• Payment Providers: Payment gateways such as Mobile Pay, Nagad, and Rocket for processing transactions.
• Identity Verification Provider: Approved verification services used in the KYC process.
• Technology Partners: For hosting, cybersecurity, and platform operations.
• Legal authorities: In response to court orders, investigations, or legal obligations.
• Regulatory Authorities: For licensing and compliance reporting.

All third parties operate under strict confidentiality agreements and may only use your data for specified purposes.

To keep your data secure, efbet has implemented industry-leading technical and organizational safeguards.

• 256-bit SSL encryption: All data transmissions are fully encrypted.
• Firewall Protection: Advanced firewall systems to block unauthorized access.
• Two-factor authentication (2FA): An extra layer of security to access your account.
• Regular security audits: Periodic security audits conducted by third parties.
• Staff training: All staff are trained and committed to data protection.
• Minimum Data Access: Only authorized personnel have access to specific data.
• Data Backup: Regular backups are maintained on secure servers.

In the event of a data breach, efbet will notify affected members within 72 hours and take the necessary steps.

Efbet uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser.

Cookies We Use

• Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
• Functional Cookies: To remember your preferences and settings (language, theme, etc.).
• Analytics Cookies: To understand and improve platform usage patterns.
• Marketing cookies: To show relevant advertisements (only with your consent).

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features.

Efbet retains your information only for as long as necessary. Retention periods are determined according to the following policy:

• Active accounts: Full data is retained for as long as your account remains active.
• After account closure: Core data is generally retained for up to 5 years to meet legal obligations.
• Transaction records: A minimum of 5–7 years, as required by financial regulations.
• Support Contact: Deleted 1 year after the issue is resolved.
• Marketing data: Deleted immediately upon opt-out.

As an efbet member, you have the following rights regarding your personal information:

To exercise these rights, support@efbet.wsto send us an email. We will respond to your request within 30 days.

Efbet strictly does not provide services to anyone under 18. Our Privacy Policy takes special care to protect minors.

• Age is verified at the point of registration.
• We do not knowingly collect or process personal information from any minor.
• If any member is found to be under 18, their account will be suspended immediately and all collected data will be deleted.
• Parents concerned about suspicious accounts support@efbet.wsto let us know.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

Efbet may update this Privacy Policy from time to time. Reasons for changes may include:

• New legal or regulatory requirements.
• New platform features or services.
• Changes to technology or security practices.
• Based on user feedback and suggestions.

For significant changes, we will update the "Last Updated" date at the top of the page and send a notification to your registered email. Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:

• Email: support@efbet.ws
• Live Chat: Live chat is available once you log in to the platform.

Our privacy team typically responds within 1–3 business days. Complex requests may take up to 30 days.

Your trust in efbet is our greatest asset. We are fully committed to protecting your privacy at all times.