Efbet FAQ — All Your Questions Answered Here

efbet's policy allows each person to hold only one account. If multiple accounts are found linked to the same individual, all may be closed and balances forfeited. This policy is strictly enforced in the interest of responsible gaming.

KYC (Know Your Customer) verification is required for security and legal compliance. It confirms that the account is being used by its rightful owner and helps prevent fraud. Before withdrawing, you'll need to submit a photo of your national ID or passport. This is a one-time process and is typically completed within 24 hours.

Login page Click the "Forgot Password?" link. Enter your registered mobile number or email — an OTP or reset link will be sent to you. The reset link is valid for 15 minutes. Once you've set a new password, you can log in as usual.

There are several reasons an account may be suspended — pending verification, suspected rule violations, or a self-exclusion you activated yourself. Email support@efbet.ws or reach out via live chat. The team will review your situation and work to resolve it promptly.

After logging in, you can update your email, mobile number, and password from your profile settings. To change your name or date of birth, please contact support, as these details are tied to your KYC verification.

efbet supports the most popular payment methods used in Bangladesh:

• Mobile Banking: Mobile Pay, Nagad, Rocket, Upay
• Bank Transfer: DBBL, Dutch-Bangla, Islami Bank
• Crypto: USDT, Bitcoin (selected methods)

All deposit methods are instant with no additional charges.

The minimum deposit is ৳500. The minimum withdrawal amount is ৳1,000. The maximum daily withdrawal limit depends on your account verification level and VIP rank — VIP members can withdraw higher amounts.

Mobile banking withdrawals (Mobile Pay, Nagad) are typically processed within 15 minutes to 1 hour. Bank transfers may take 1–3 business days. If your KYC verification is incomplete, your first withdrawal may take a little longer — so it's best to verify your account in advance.

efbet does not charge any fees on deposits. However, your payment provider (such as Mobile Pay) may apply their own transaction charges. Withdrawals are also generally free of platform fees, though bank transfers may incur a small charge from your bank.

Wait 30 minutes first. If your balance still hasn't appeared, contact support with a screenshot of the transaction and your transaction ID — via live chat or email at support@efbet.ws. Most issues are resolved within 1 hour.

New registrations on efbet receive a welcome bonus. A percentage bonus is credited to your account based on your first deposit, and free spins on selected slots may also be included. To see the current offer, visit the promotions page Go.

The wagering requirement is the number of times you must wager your bonus amount before you can withdraw it. For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you need to place a total of ৳20,000 in bets before withdrawing. Contribution rates may vary depending on the game.

Cashback bonuses on losses over a set period are credited to your account automatically — usually on a weekly or monthly basis. VIP members receive cashback at a higher rate. To view the current cashback offer, visit the Promotions Page View.

Yes, efbet's referral program lets you invite friends and earn bonuses for both of you. Your referral link is available in your profile settings. The bonus is credited once the referred person completes registration and makes their first deposit.

efbet offers betting on 30+ sports. The most popular among Bangladeshi users include:

• Cricket — BPL, IPL, T20 World Cup
• Football — Premier League, La Liga, Champions League
• Tennis, Badminton, Kabaddi
• E-Sports — CS:GO, Dota 2, League of Legends

To view odds for all matches, Match Odds page Go.

Live Betting lets you place wagers on matches in real time, even after they've kicked off. You can bet on in-play events like the next goal, wicket, or set, with odds updating continuously. Quick decision-making can give you a real edge. Live streaming is also available for select events.

Odds indicate the probability of an outcome and how much you can win. efbet uses decimal odds. For example, odds of 2.5 mean a ৳100 bet returns ৳250 if you win (stake included). Higher odds mean a lower chance of the outcome occurring, but a bigger potential payout. For detailed strategy tips, visit the Betting Tips View page.

efbet offers hundreds of casino games:

• Slot Games: Classic, Video Slots, Megaways
• Live Casino: Baccarat, Blackjack, and Roulette with live dealers
• Table Games: Teen Patti, Andar Bahar, Dragon Tiger
• Crash Games: Aviator and many more

To browse popular games, visit the On the Popular Games page Go.

Once a bet is confirmed, it generally cannot be cancelled. However, selected matches offer a Cash Out option, which lets you take partial or full winnings while the match is still in progress. The Cash Out option will appear in your Bet Slip if it's available for that match.

Yes, efbet is fully secure. The platform uses 256-bit SSL encryption, providing bank-grade security. Your personal information and financial transactions are fully encrypted, and your data is never shared with third parties.

Go to Profile Settings → Security → Two-Factor Authentication to enable 2FA. You can use OTP sent to your mobile number or the Google Authenticator app. Once enabled, you'll need to enter an OTP alongside your password at login, significantly improving your account security.

If you notice an unfamiliar login or suspicious transaction, change your password immediately and notify support@efbet.ws. You can also contact support to temporarily lock your account. Note that efbet will never ask for your password or OTP via email or phone — any such message is fraudulent.

No. efbet never sells or shares your personal information with advertisers. Data may only be shared with regulatory authorities where required by law. For more details, please see our Privacy Policy Read.

There are three ways to reach efbet support:

• Live Chat: Click the chat icon at the bottom right of the page — it's the fastest way to get help
• Email: support@efbet.ws — for detailed or complex issues
• FAQ: Find answers to common questions right on this page

Support is available 24 hours a day, 7 days a week.

For any complaints, send a detailed message to support@efbet.ws, including the subject, date, and any relevant screenshots. You'll typically receive a written response within 24–48 hours. If your issue remains unresolved, you may also escalate your complaint to our regulatory authority.

Yes, the efbet support team can assist you in Bangla. Our support is built with Bangladeshi users in mind — whether you reach out via live chat or email in Bangla, you'll get the same fast, helpful response.

If gambling feels out of control, don't wait — reach out for help. efbet's Responsible Gaming page You can access self-exclusion, deposit limits, and cool-off periods. Our support team can also connect you with additional resources if needed.